Client portal
Your FAS Client Portal
Create an account or sign in, review the application checklist and apply for FAS hardship assistance.
Before you apply
Your application checklist
- Complete the four free courses in the Afford Today Certificate Program and save your certificate.
- Gather your documents: verification of your employment or service, documentation of your hardship, and information about your household income.
- Submit your application and upload your documents using the application form below.
- Watch your email. Reviews take at least 15 business days, and we email you at each stage.
Need help? If you have trouble signing in or submitting documents, contact our team or call or text 715-503-0025.
Helpful resources
While you wait
Free courses
Afford Today Certificate Program
Four self-paced courses on budgeting, credit, benefits and planning.
Start learning →Local help
211 helpline
Dial 2-1-1 or visit 211.org to find local help with rent, utilities and food.
Visit 211.org →Are you a corporate partner or sponsor? Go to the Partner Portal.
Hardship assistance
Application for assistance
Complete every required field and upload your documents. You’ll need your Afford Today certificate, proof of employment or service, documentation of your hardship and proof of household income.
Before you submit: black out Social Security numbers and full bank account numbers on your documents. Submitting an application does not guarantee assistance. Reviews take at least 15 business days.
Trouble uploading? Call or text 715-503-0025 or contact us.